The Nortel Norstar telephone has a testing mode that allows for testing a telephones headset.

To test a connected telephone headset press the Feature button ( <or> ) followed by pressing 805 then press either the pound sign button or NEXT until the LCD Display reads Headset Test.

To proceed with testing the headset, press either the LCD Display button directly below the word TEST or press the Hold button ( <or> ).

Now listening through the headset one should hear dial tone. Otherwise, there is a problem with either the headset, line cord connects it to the telephone or with the telephone set itself.

Pressing any telephone button now will end the headset test.

To understand how to connect a headset to a Norstar telephone see Telephone Headset outlet for a Norstar phone.

  

Phone User Guide   |    Nortel Norstar Phone User Guide